Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping timeframe for tactical gear?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do you offer a warranty on your products?
Yes, all Valhalla Tactical equipment comes with a 1-year limited warranty against manufacturing defects to ensure your gear performs when it matters most.
What is your return policy for unused items?
We accept returns on all unused, unwashed items in their original packaging within 30 days of delivery. Please note that certain safety equipment may be final sale.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.
Do you offer discounts for military or first responders?
We are proud to support those who serve. Please reach out to our support team with valid identification to receive a unique discount code for your purchase.
Are your products compliant with Berry Amendment standards?
Many of our core tactical lines are Berry Amendment compliant and made in the USA. Please check the specific product descriptions for 'USA Made' badges.